Welcome to Kymar Luxury Hair.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with us online or offline.
Kymar Luxury Hair (“we”, “our”, or “us”) operates from the United Kingdom, and this policy applies to all visitors, customers, and users of our services worldwide. By using our website or purchasing from us, you agree to the terms outlined below.
1. Who We Are
Kymar Luxury Hair is a UK-based company dedicated to providing high-quality, 100% human hair extensions, wigs, and luxury hairpieces.
Our mission is to deliver products that help women feel confident, elegant, and empowered.
As an online business, we handle customer data responsibly to ensure secure transactions, personalized experiences, and seamless service delivery.
2. Information We Collect
We collect personal and non-personal information to process orders, improve our services, and maintain excellent customer relationships.
a. Personal Information
When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Shipping & Billing Address
- Phone Number
- Payment Information (processed securely through third-party gateways like PayPal, Stripe, or Paystack)
- Order Details and Purchase History
b. Non-Personal Information
We also collect data automatically through cookies, analytics, and log files, such as:
- Browser type and version
- Device information
- IP address and geographic location
- Website usage patterns (pages visited, time spent, clicks, etc.)
This helps us understand how visitors use our site so we can improve design, speed, and user experience.
3. How We Use Your Information
Your information is used for legitimate business purposes only, such as:
- Processing Orders: To confirm, prepare, and deliver your purchases.
- Customer Support: To respond to inquiries, requests, and complaints.
- Account Management: To manage your online account and order history.
- Payment Processing: To ensure secure transactions.
- Marketing & Promotions: To send product updates, offers, and newsletters (only if you’ve opted in).
- Website Improvement: To enhance our products, design, and overall shopping experience.
- Legal Compliance: To meet applicable laws, tax obligations, and regulatory requirements.
We do not sell or rent your personal information to any third party.
4. Cookies and Tracking Technologies
Kymar Luxury Hair uses cookies to personalize your browsing experience and improve website performance.
Cookies are small files stored on your device that help us remember your preferences, login details, and shopping cart contents.
You can choose to disable cookies through your browser settings. However, some parts of our site may not function properly if cookies are disabled.
5. How We Protect Your Data
Your security is our priority.
We use industry-standard measures to protect your personal data, including:
- Secure Sockets Layer (SSL) encryption on all transactions
- Firewalls and malware protection
- Limited employee access to customer information
- Secure servers and regularly updated software
While we strive to protect your data, please remember that no online transmission is 100% secure. We encourage users to keep their passwords private and avoid sharing sensitive information through unsecured channels.
6. Sharing Your Information
We may share limited information with trusted third parties who help us operate our business. These include:
- Payment processors (for secure payments)
- Shipping and logistics companies (to deliver your orders)
- Email marketing platforms (for newsletters and promotional messages)
- Analytics providers (to improve our website performance)
All third-party partners are bound by confidentiality agreements and GDPR-compliant policies.
We will never sell or misuse your data under any circumstance.
7. Your Rights (Under UK & EU GDPR Law)
As a customer, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data we hold.
- Right to Rectify: Correct or update inaccurate information.
- Right to Erasure: Ask us to delete your data (“Right to be Forgotten”).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Request to transfer your data to another provider.
- Right to Withdraw Consent: Opt out of marketing communications at any time.
To exercise any of these rights, contact us at support@kymarluxury.co.uk
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfil orders and provide customer support
- Comply with legal and tax requirements
- Resolve disputes and enforce agreements
Afterward, your data is securely deleted or anonymized.
9. Children’s Privacy
Our products and services are intended for adults (18 years and older).
We do not knowingly collect data from children. If we discover that we have unintentionally gathered personal information from a minor, we will delete it immediately.
10. Links to Other Websites
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of every website they visit.
11. Marketing and Communication Preferences
You may receive promotional messages or newsletters from us if you’ve subscribed or made a purchase.
You can opt out at any time by:
- Clicking the “Unsubscribe” link in our emails, or
- Contacting us directly via support@kymarluxury.co.uk
We respect your preferences and ensure all marketing complies with UK GDPR and ePrivacy regulations.
12. International Transfers
Since we serve clients worldwide, your information may be transferred and stored in secure servers located outside your country.
We take necessary precautions to ensure your data is protected under applicable privacy laws.
13. Changes to This Privacy Policy
Kymar Luxury Hair reserves the right to update or modify this policy at any time.
Changes will be reflected on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:
Kymar Luxury Hair (UK)
Email: support@kymarluxury.co.uk
Website: Kymarluxury.co.uk
Address: 41 Victoria lane Swinton Manchester, M27 9LS. UK
15. Summary
At Kymar Luxury Hair, your trust is our most valuable asset.
We are committed to safeguarding your privacy, ensuring transparency, and delivering an exceptional, secure, and luxurious shopping experience.
Every interaction with our brand is guided by integrity, respect, and care because your confidence deserves nothing less.