Welcome to Kymar Luxury Hair.
These Terms and Conditions outline the rules, responsibilities, and legal obligations that apply when you use our website, make a purchase, or interact with our brand.
By accessing or purchasing from Kymar Luxury Hair, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
If you do not agree, you should discontinue using our website immediately.
1. About Kymar Luxury Hair
Kymar Luxury Hair is a UK-based luxury brand specializing in 100% human hair extensions, wigs, and hairpieces. Our goal is to deliver superior-quality products that enhance confidence, beauty, and elegance.
The terms “we,” “us,” and “our” refer to Kymar Luxury Hair, and “you” refers to any user, visitor, or customer of our website.
2. Eligibility to Use
By using this website or making a purchase, you confirm that:
- You are at least 18 years old, or accessing the site under the supervision of a parent or guardian.
- You agree to use the website for lawful purposes only.
- You are providing accurate, current, and complete information during any registration or purchase.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, and pricing on our website are accurate.
However:
- Colours and textures may appear slightly different depending on your device screen or lighting.
- As all our products are made from real human hair, slight variations in texture or tone are natural.
- Kymar Luxury Hair reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Orders and Acceptance
When you place an order, you will receive an email confirming receipt.
However, your order is not accepted until payment is processed and you receive a confirmation of dispatch.
We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit the quantity of products purchased per customer.
- Decline orders that appear fraudulent or violate our terms.
If your order is cancelled after payment, we will issue a full refund.
5. Pricing and Payment
All prices are listed in GBP (£) unless otherwise stated.
Prices include VAT where applicable.
We accept various secure payment methods, such as:
- Debit/Credit Cards
- PayPal
- Paystack
- Stripe or other approved payment gateways
All transactions are processed securely. We do not store your full payment details on our servers.
Kymar Luxury Hair reserves the right to adjust prices, offers, or promotions without notice.
6. Shipping and Delivery
We deliver both within the United Kingdom and internationally.
Delivery times vary based on location, product availability, and courier service.
Estimated delivery times will be provided during checkout, but we cannot be held liable for delays caused by postal services, customs, or unforeseen circumstances.
Customers are responsible for providing accurate delivery information.
Incorrect addresses may result in delayed or failed deliveries.
7. Returns, Refunds, and Exchanges
Due to the nature of human hair products, hygiene and quality assurance are our top priorities. Therefore:
- We accept returns only if the product is unused, unworn, and in its original packaging.
- Returns must be initiated within 7 days of receiving your order.
- We do not accept returns for customized units, colored hair, or install-ready wigs.
To initiate a return, contact our support team at support@kymarluxury.co.uk.
If approved, the return shipping cost will be borne by the customer unless the product was faulty or incorrect.
Refunds will be processed to the original payment method within 7–14 business days after inspection.
8. Product Care and Maintenance
Our products are made from 100% human hair and require proper care to maintain their quality.
We provide general hair care guidelines on our website and in your order package.
Failure to follow these care instructions may affect product longevity and void eligibility for exchange or refund.
9. Intellectual Property
All content on this website including logos, text, designs, product photos, graphics, and trademarks are the intellectual property of Kymar Luxury Hair and protected by copyright laws.
You are not permitted to copy, reproduce, distribute, or use any part of this website or our materials without written permission from Kymar Luxury Hair.
10. Limitation of Liability
Kymar Luxury Hair shall not be liable for:
- Any indirect, incidental, or consequential damages arising from product use or inability to use our website.
- Issues caused by misuse, improper installation, or neglect of hair products.
- Delays or interruptions due to technical issues beyond our control.
Our total liability in connection with any product or service shall not exceed the purchase price paid by the customer.
11. Privacy and Data Protection
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and safeguard your data.
By using our website, you consent to our privacy practices as outlined there.
To review our full policy, please visit: Privacy Policy
12. Promotions and Discounts
Promotional offers, coupon codes, or sales are subject to specific terms and time limits.
We reserve the right to modify, withdraw, or cancel promotions without notice.
13. User Accounts
When you create an account with Kymar Luxury Hair:
- You are responsible for maintaining confidentiality of your login credentials.
- You agree to accept responsibility for all activities that occur under your account.
- You must notify us immediately if you suspect unauthorized access.
We reserve the right to suspend or terminate accounts that violate these terms or appear fraudulent.
14. Third-Party Links
Our website may include links to third-party websites or social media pages.
These are provided for convenience only Kymar Luxury Hair is not responsible for the content, policies, or actions of third-party websites.
We encourage you to read the terms and privacy policies of any external sites before using them.
15. Governing Law
These Terms and Conditions are governed by and construed under the laws of England and Wales.
Any disputes will be resolved in the courts of the United Kingdom.
16. Amendments to These Terms
Kymar Luxury Hair reserves the right to update or modify these Terms at any time.
Any changes will take effect immediately upon posting on this page, with the updated date indicated above.
We encourage you to review this page regularly for updates.
17. Contact Information
For any questions about these Terms and Conditions, please contact us:
Kymar Luxury Hair (UK)
Email: support@kymarluxury.co.uk
Website: kymarluxury.co.uk
Address: 41 Victoria lane Swinton Manchester, M27 9LS, UK
18. Final Statement
At Kymar Luxury Hair, we are committed to transparency, customer satisfaction, and ethical business practices.
By shopping with us, you become part of a brand that values trust, quality, and empowerment.
We appreciate your confidence in us and look forward to providing you with a truly luxurious hair experience.